Knowledgebase: Firmware and FAM
ACTAtek Firmware Upgrade Procedure
Posted by Dan F (Import) on 20 September 2006 11:23 PM

ACTAtek Firmware Upgrade Procedure

Below are step-by-step instructions for upgrading multiple ACTAtek terminals. It is important that ALL units be upgraded to the latest firmware.

Obtain Updated Firmware:

  1. Contact our Support Department to obtain updated firmware releases.
  2. Note the location where the new firmware was saved to the computer's hard drive.

 

Backup ACTAtek Unit:

  1. Login to the ACTAtek unit as a Super Administrator.
  2. Click on the "Backup System Data" link from the navigational menu on the left side of the screen.
  3. Click on the "Download" button.
  4. Choose a safe location to store the backup file.

NOTE: As with any computer based system, it is extremely important to make regular backups of the ACTAtek system. This is particularly important when upgrading firmware due to the nature of firmware upgrades!

 

Upgrading ACTAtek Firmware:

WARNING: During the firmware upgrade process it is critical that the ACTAtek unit being upgraded is not powered off!

  1. Login to the ACTAtek unit as a Super Administrator.
  2. Click on the "Firmware Upgrade" link from the navigational menu on the left side of the screen.
  3. Click on the "Browse" button.
  4. Search and select the new firmware file that was obtained in Step 1 of the "Obtain Updated Firmware" section of this email. (Once selected, click on the "Open" button to close the dialog box.)
  5. Click on the "Upload" button. It may take a few moments for the file to completely upload to the ACTAtek unit.
  6. Once the upload is complete, click on the "Upgrade" button. During the upgrade process the ACTAtek unit will flash "System Maintenance" on the LCD screen. The unit will not perform any authentication functions while in the process of upgrading.

NOTE: Repeat the above process for each ACTAtek terminal.

 

The entire ACTAtek network is now upgraded to the latest firmware version.

 

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Comments (2)
Bob Smith
21 September 2006 05:02 AM
This did the trick!
John Rause
29 June 2007 03:35 AM
This site is very well done. I wish I would have bought our units from your co. It seems like you know more about the unit than the manufacturer does. Very impressive!
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